ClubHub Administrator Functions

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Renewals

Year Round Membership clubs
If your club season runs for the full year and members join and have membership anniversaries throughout the year (e.g. tennis, gym, bowling) ClubHub can automatically control your membership renewal process. This works as follows:

1. Member joins the club on-line
2. Member is automatically allocated an anniversary date which is the day and month that their membership renews on. The anniversary date can be changed subsequently but only by the administrator.
3. Every day ClubHub will check for members of your club whose anniversary falls on the current date and automatically (a) updates their anniversary to the following year (b) creates a balance for the player equal to this years subscription (minus any discounts that the person qualified for previously) (c) email the member to let them know their subscription is due.

NOTE - If the renewal process detects that a member will be moving into a different grade when they are renewed, or that a given discount no longer applies, the administrator will be notified that they need to attend to this before it can be processed.

NOTE - If you edit a members details in a way that would affect their subscription amount, ClubHub will regenerate their subscription accordingly (you will be informed of this).

NOTE - You can produce a renewals report which will shows members who are due for renewal in a specified timeframe (e.g. coming month). This should be run periodically to ensure that the correct subscription will be generated at the appropriate time.

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